Italian Sportsbook Product Exec


Job Location: 
Gibraltar
Job Type: 
Full Time, Permanent
Job Information: 

Italian Sportsbook Product Exec will be responsible for supporting the core business objectives by maximising turnover, profit and customer satisfaction. To support the existing product team and driving the on-going development of the Italian betting product, defining business requirements and organizing new products roll-out, coordinating with marketing activities and strategies, assist with competitor analysis and reviewing customer behaviours, aiming to maximize customer profitability for Online Sportsbook.

Job Responsibilities: 

• Support product manager and delivery teams with defining requirements for product enhancements and new features
• Provide ongoing gap analysis on competitors Sportsbook products
• Identify possible revenue opportunities and prioritize own work accordingly
• Support the roll out of our promotions and marketing initiatives
• Understand Italian Sportsbook regulatory requirements and ensure we are compliant at all times.
• Familiarize with the complex Italian fixed odds betting protocol
• Achieve a clear understanding of our trading interface operating processes.
• Review on a daily base our potential trading offer and ensure is made available to our Italian customers by requesting their approval by Italian regulator in a timely manner.
• Ensure acquisition, CRM and on-site promotions are fully supported as well as managing their payments.
• Maintain and process our regulatory un-resulted markets report liaising with Italian regulator
• Submit applications for new betting propositions
• Maintain approved markets matrix catalogue and liaise with dev team for their uploads
• Ensure smooth and efficient day to day trading operations on Italian site
• Monitor our sportsbook product on a day to day basis and be the point of escalation for Customer Service queries
• Ensure new approved markets launches are briefed to all internal stakeholder
• Provide analysis on competitors trading offer, range of markets, product enhancement, mobile apps, promotion, etc.
• Monitor end-to-end customer journey and betting experience of our Sportsbook.
• Assist with training and supporting documents for new features, changes, promotions and offer terms.
• Support incident teams with detailed escalation on technical problems

Candidate Skills: 

• Native Italian speaker who is also fluent in English.
• Ability to work accurately and quickly
• Data-driven with good analytical and problem-solving skills
• Commercial mindset and understanding of operational profitability
• Forward thinking with an interest in improving current practices and procedures.
• Excellent written and verbal communication skills, in both Italian and English.
• Strong knowledge of Microsoft Excel and PowerPoint
• The ability to multi-task and take ownership and responsibility as part of a team.
• Strong project management skills with an ability to deal with variable timelines managing prioritisation of key projects
• Passion for sports and previous working experience in a Sportsbook/e-gaming environment
• Ability to work under pressure in a fast moving environment
• Has a keen interest in sports and and strong knowledge of betting
• Is flexible to work 5 out of 7 days a week and weekends & evenings on a rota basis
• Has the ability to and act fast under pressure and work to immovable deadlines
• Has a working attitude striving for thoroughness and perfection

For more information please send your CV to Richard on career@quadconsultancy.com

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